Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust
London House, London Road , Bracknell, Berkshire, RG12 2UTReviews
Reviews
Because the nurse was brilliant
Prompt friendly service
My assessment was back in May 2023 and its taken me 1 year to get a medication appointment. It involved a lot of emailing and perseverance my end in order to get to this ADHD appointment. Considering the condition involves extreme difficulty with organisation and appointments this is the one appointment I needed to be taken care of for me and to made as straight forward as possible. All of my queries about this medication appointment were misunderstood because the care plan wasn't clear enough and when I emailed the ADHD team for answers I was passed back to my GP who referred me back to you and that happened about 3 times. Again, for someone who finds organisation and appointments difficult, even considering my condition I am able to keep up quite well I still found it very confusing and not straight forward whatsoever.
We were greeted promptly and allowed entrants very quickly. The hospital was very clean and very welcoming. I was in for my 11-month-old son. He was very unwell with a chest infection. We were seen by a very professional doctor who was very kind and caring and he was giving very clear instructions and was very very patient. Really appreciate everything that the department has done for my son. Thank you so much for everything that you have done for us
Very informative session with practical advise and relevant support
Friendly welcoming lots of information easy to understand
[name removed] listens, has empathy and totally understands the Long Covid condition. His experience of working with Long Covid patients plus his own insight is invaluable and I totally respect his advice. He always give me new ideas and tools to try, and he does that with a clear view & focus on where I am at & what I need at the time. I cannot praise him highly enough. I have and am still struggled with the stressful/anxiety part of LC but [name removed] is giving me tools to help and I am using them & building them into my routine. I believe its ongoing and I have a long way to go but [name removed]s advice has made the journey a lot easier. Thankyou.
The district nurse was so empathetic, gave excellent care ..She was a wonderful nurse who gave re-assurance. Please come again!
Brilliant presentation
Erlleigh House was a good venue with free parking
lots of information and we could stay behind and ask questions
Friendly
Informative
Resources
Short link to review Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust: http://iwgc.net/eopsl